Who we are

Our website address is: https://metalsoven.com.

At metals oven, we understand that your privacy is of critical importance. This Privacy Policy outlines the types of personal information we collect and record, as well as the measures we have in place to protect and manage that information responsibly. We are committed to ensuring that your information is secure, private, and used in compliance with relevant data protection laws.

Information Collection

  1. Personal Information: We may collect personal identification information from users in a variety of ways, including, but not limited to, when users visit our site, register on the site, place an order, and in connection with other activities, services, features, or resources we make available. Users may be asked for, as appropriate, name, email address, mailing address, phone number, etc.
  2. Non-Personal Information: We also collect non-personal identification information about users whenever they interact with our site. This may include the browser name, type of computer, and technical information about users’ means of connection to our site, such as the operating system and the Internet service providers utilised and other similar information.

Use of Collected Information

  1. To Improve Customer Service: Information you provide helps us respond to your customer service requests and support needs more efficiently.
  2. To Personalize User Experience: We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
  3. To Process Transactions: We may use the information users provide about themselves when placing an order only to provide service to that order.
  4. To Send Periodic Emails: The email address Users provide will only be used to send them information and updates pertaining to their orders.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.